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CBT Therapy, Counselling & Coaching in Streatham | Therapy Connects
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CBT Therapy, Counselling & Coaching in Streatham | Therapy Connects

This Cookie Policy was last updated on 22/06/2026 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://therapy-connects.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

Zendesk

Statistics

Usage

We use Zendesk for Customer Relations Management. Read more about Zendesk

Sharing data

This data is not shared with third parties.

Statistics

Name
ZD-suid
Expiration
20 minutes
Function
Store a unique session ID
Name
ZD-buid
Expiration
persistent
Function
Store a unique user ID

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Automattic

Statistics

Usage

We use Automattic for website development. Read more about Automattic

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
tk_qs
Expiration
30 minutes
Function
Provide functions across pages

Google reCAPTCHA

Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
survi::e4794374cce15378101b63de24117572::VisitorStore::statusrequestHandler_contacts
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::allvisitor
Expiration
Function
Name
elementor_onboarding_experiment402_variant
Expiration
Function
Name
6453b7fc45cea5c267e60fed.email
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::singleTabId:2a2ab7f201bf8146
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::FeedbackButton::allvisitor
Expiration
Function
Name
elementor_onboarding_step3_end_state_sent
Expiration
Function
Name
image-optimizer-not-connected-modal
Expiration
Function
Name
e_event-tracker
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::FeedbackButton::statusrequestHandler_respondent
Expiration
Function
Name
elementor_onboarding_pending_exit
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::singleTabState:2a2ab7f201bf8146
Expiration
Function
Name
survi::languageCodes
Expiration
Function
Name
elementor_onboarding_initiated
Expiration
Function
Name
__mp_opt_in_out_*
Expiration
Function
Name
elementor_onboarding_s2_start_time
Expiration
Function
Name
elementor_onboarding_step3_actions
Expiration
Function
Name
elementor_onboarding_start_time
Expiration
Function
Name
elementor_onboarding_pending_skip
Expiration
Function
Name
menu-panel-experiment-assignment-v2-calypso_help_center_menu_popover_increase_exposure-menu_popover
Expiration
Function
Name
WP_DATA_USER_275830441
Expiration
Function
Name
elementor_sidebar_menu_expanded_v2_elementor-custom-elements
Expiration
Function
Name
jetpack-ai-jwt
Expiration
Function
Name
6453b7fc45cea5c267e60fed.givenName
Expiration
Function
Name
elementor_sidebar_menu_expanded_v2_elementor-system
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::VisitorStore::statusrequestHandler_respondent
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::singleTabId:ee50466697d9807b
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
elementor_onboarding_pending_experiment_data
Expiration
Function
Name
elementor_onboarding_step4_actions
Expiration
Function
Name
wizardState
Expiration
Function
Name
*.clientId
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::singleTabState:ee50466697d9807b
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::VisitorStore::visitor
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::statusrequestHandler_contacts
Expiration
Function
Name
survi::tldToLanguageMap
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::FeedbackButton::statusrequestHandler_contacts
Expiration
Function
Name
elementor_onboarding_step4_end_state_sent
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::statusrequestHandler_respondent
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::visitViews
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::visitInitialUrl
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::unifiedSessionViews
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::visitReferrerUrl
Expiration
Function
Name
survi::e4794374cce15378101b63de24117572::visitSampledSurveys
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Anna Kostova-Deleva
Streatham Vale, London
United Kingdom
Website: https://therapy-connects.co.uk
Email: anna.kd.therapy@ex.comgmail.com

This Cookie Policy was synchronised with cookiedatabase.org on 23/06/2026.

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